Resources for Twitter Advertising Platform

by Laurie Sullivan

Twitter unveiled a service Tuesday that lets companies tweet sponsored search ads. The announcement represents the first in several planned features the company will introduce during the coming year. The first phase, beginning today, maps out a multiphase release for advertising on the site.

The tool, Promoted Tweets, relies on tweets available in Twitter’s organic search results, which means those appearing in a person’s Twitter stream, but Twitter co-founder Biz Stone promises the ads won’t be intrusive. The technology behind the platform will trigger sponsored tweets at specific times to followers of the brand, explains Stone in a blog post.

People will begin to see Tweets promoted by advertisers at the top of some Twitter.com search results pages. It’s not clear, however, whether the platform would provide advertisers with reports, or how keyword bidding would work.

“It’s likely Twitter will set up an auction system similar to the one used for keywords on Google,” says Forrester Research Analyst Josh Bernoff. “In fact, it would shock me if they didn’t, because these ads will become more successful if they’re not sold to individual companies like a media company does.”

Twitter’s first advertisers — Starbucks, Bravo and Virgin America — have been using the platform to promote products long before Promoted Tweets became available.>

Bernoff says that obviously, click-through rates (CTRs) will depend on the message in the ad. A click-through to a coupon for a free cup of coffee will likely yield higher results than a blast promoting a product. “Any sort of hard-sale push will likely fail,” he says. “It might even generate backlash. The message must fit into the conversational nature of Twitter.”

Before rolling out additional phases to the one-year platform during the coming year, Stone says the company wants to gain a better understanding of the effect Promoted Tweets will have on people using Twitter and the advertisers trying to reach them.

Insight into the long-awaited platform first emerged during the IAB Annual Leadership meeting 2010 in Carlsbad, Calif. in February. Anamitra Banerji, who heads product management and monetization at Twitter, told attendees when Twitter launches an ad platform, it will become “explicitly clear that a sponsor” paid for the ad, and make it “relevant and useful, so the user doesn’t think of it as an ad.”

Twitter on Friday announced the acquisition of iPhone client and third-party application Tweetie from Atebits. Developers still have the ability to tap into Twitter iPhone and iPad applications to create tools and integrations for people who use the service. Some third-party developers began to voice opinions on whether any new applications would compete directly with their own.

But it appears that third-party developers and Twitter co-founders Stone and Evan Williams have competition, as the company attempts to find a business model that generates sustainable revenue. The competition opens business models, not only for advertisers, but ordinary people, musicians, artists, or small business owners who believe they have something important to say.

Paid search on Google or Bing might have some competition for ad dollars, too. On Monday, Idealab founder Bill Gross unveiled TweetUp, a search tool that lets people bid on keywords to move up tweets in search results. The platform combines a bid-based marketplace with algorithm-based triggers that consider the popularity, relevance and influence of tweets and tweeters.

TweetUp Chief Marketing Officer Steve Chadima says the ability to bid on keywords to push up tweets will allow people to swim through the clutter and find the important information. “People are brands in Twitter and they want followers,” he says. “You want thoughtful followers — people committed to you and what you have to say.”

Chadima says TweetUp will generate revenue through a standard impression-based advertising model. The minimum bid is 1 cent, but he says the market will bid up the keywords to its own discretion. “There are some keywords in the ad and the traditional Internet search model that are quite expensive, but if you look at those keywords they represent words like Web-hosting services,” he says.

Source: MediaPost Online Media Daily – Twitter Unveils Paid Advertising Platform, Finally, Avoids ‘Hard-Sale Push’

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by Laurie Sullivan

Twitter plans to launch an advertising platform in about a month, according to Seth Goldstein. The chief executive officer and co-founder of socialmedia.com led a panel Monday focused on the next wave of interactive advertising at the IAB Annual Leadership Meeting 2010 in Carlsbad, Calif., that shed light on Twitter’s strategy.Declining to confirm exactly when Twitter would release the platform, Anamitra Banerji, head of product management and monetization at Twitter, told MediaPost following the panel that “we are working on an ad platform, but it’s only in the test phase.”

During the panel, Banerji presented a chart that demonstrated peaks and the total number of tweets during the Super Bowl. One blue line represents tweets about the game. The red line represents tweets about brands and ads during the game. A spike during the final touchdown of the game corresponds to 50% of tweets on Twitter at that moment.

Twitter sees this sort of user behavior across the site all the time, Banerji said. “People are constantly talking and engaging with brands, sharing their feedback,” he explained before the panel transitioned into a question-and-answer session. “What if brands start to participate? What would the chart look like then?”

There’s a movement in Twitter to include hash tags in tweets to suggest the messages represent ads. Banerji said when Twitter launches an ad platform, the company will make it “explicitly clear that a sponsor” paid for the ad, and make it “relevant and useful, so the user doesn’t think of it as an ad.”

Banerji called the hash tag ads a “workaround,” for now. Twitter engineers have a better idea what will and won’t work, he said.

Goldstein, who also co-chairs the IAB social media committee, coaxed Banerji to share details on the “imminent” Twitter ad platform by asking questions such as “you were at Overture before, so what did you learn from that experience” when it comes to “developing the first search ads you’re putting into Twitter?”

“Innovate very, very quickly, before someone innovates on top of you,” Banerji said. “And be very, very focused on execution. Just be dedicated to your own roadmap and don’t worry so much about what’s happening around you.”

Goldstein also asked, you will “likely in the next month or so offer Twitter owned and operated ads, perhaps?” to which Banerji replied, “that’s right.”

Completing the question, Goldstein asked how Twitter will manage that while supporting the ability to let a “thousand flowers bloom around the ecosystem?”

“We don’t think of ourselves as a Web site — essentially it’s a platform,” Banerji said. “We don’t really control the ads or the way the tweets are viewed and then consumed. We are completely open around other people innovating around us. Ultimately, publishers should have choice. But the one area of concern for us — and that’s if bad ads get identified in Twitter — it’s a problem for us in the long term. So, we should do whatever we can to encourage positive behavior.”

Source: Online Media Daily – Twitter Ad Platform ‘Imminent’

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